Frequently Asked Questions (FAQ)

Welcome to Our FAQ Page!

Here you’ll find answers to some of the most common questions about shopping with Big & Beauty Store. If you can’t find what you’re looking for, feel free to contact us!

1. What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options at checkout.

2. How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number to track your shipment on our website or through the carrier’s tracking page.

3. What is your return policy?
We offer a 30 days return policy. If you’re not completely satisfied with your purchase, you can return it for a full refund or exchange. For more details, please visit our Returns & Exchanges page.

4. Do you offer international shipping?
Yes, we ship to select countries worldwide. Please note that additional customs fees or import taxes may apply, depending on your location.

5. How long does shipping take?
Shipping times vary based on your location, we ship via printful or printify, and it approximately 5 to 15 business days, I ship some things from germany.